Frequently asked questions
Straight answers about how we run garages. Anything missing? Call (650) 508-8886.
Getting started
How fast can you take over our garage?
Most transitions take under two weeks from signed proposal to first shift. We start with a site analysis and build the operating plan around your structure.
What does a site analysis cover?
Structure layout, traffic flow, peak loads, equipment, and current staffing. The proposal is built from what we find, not from a template.
How does pricing work?
Each proposal is priced from your site analysis: structure size, hours, and services. No standard rate card, because no two garages run the same.
Do we have to close during the handoff?
No. We take over from your current operator without closing the garage for a single day.
Daily operations
Do you staff nights and weekends?
Yes. Coverage follows your garage's actual demand, including overnight, weekend, and event peaks.
Can your attendants handle any vehicle?
Yes. Attendants are trained to operate all makes and models, including luxury and exotic vehicles.
What happens during big events?
Our parent company staffs more than 500 events a year. Overflow, traffic control, and event surges are normal work for our crews.
Who manages our property day to day?
One manager owns your garage. You get their direct line, not a call center.
Money and reporting
How do we know the revenue numbers are right?
Every day closes with a reconciliation, and you get monthly reporting you can audit line by line.
Can you work with our existing gates and equipment?
Yes. We operate the access and revenue equipment you already have and flag upgrades only when the numbers justify them.
Does hiring you count toward supplier-diversity goals?
Yes. We are a certified Disability-Owned Business Enterprise, which qualifies for supplier-diversity spend at Fortune 500 buyers.
How do validations and monthly parkers work?
Both run through the same daily reconciliation as ticket revenue, so every account is current and auditable.
Coverage and credentials
Where do you operate?
The SF Bay Area, Greater Los Angeles, and Atlanta — 53 cities today.
Are you insured and certified?
We carry full commercial coverage, hold a BBB A+ rating, are Health & Safety Certified by American Ratings Corp., and are one of only two parking companies in the nation certified as a DOBE.
When can we reach you?
Monday through Friday, 9:00 to 5:00 at (650) 508-8886. After-hours calls are returned the next business day.
Who is behind All About Parking Garages?
We are the garage division of All About Parking, owner-operated in San Mateo since 2005.